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Repay Case Study - Financial Services

Upgraded and Maintained Infrastructure for 100 AWS Accounts

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The summary.

As a payment processing provider serving 233,000 suppliers, Repay needed to ensure 2/7 uptime. Our SRE and DevOps engineers enhanced their pipelines and upgraded and maintained the infrastructure of 100 AWS accounts.

Repay
15
Team size
4years
Engagement length
9.7out of 10
NPS
Main technologies used
Engagement model

“When we had an urgent need that arose, BairesDev was able to find senior-level talent and provide a start date within three weeks. They hit the ground running and checked in usable code within a week. They perform well in all scenarios, including speed, effectiveness of the talent, onboarding, and hiring ease.”

Director of Software Engineering, Repay

About Repay

Founded in 2016, Repay is a payment processing provider serving 25,600 customers. Through its safe and frictionless payment solutions, Repay processes $25.6 billion in card payments annually. It caters to credit unions, educational institutions, healthcare providers, and governments.

The challenge.

Repay has 233,000 suppliers enrolled in its system. Whether their clients run delivery services, e-commerce sites or collect government payments, they depend on Repay to keep business running smoothly. Repay needed site reliability engineering support and ongoing platform development to ensure 24/7 uptime.

Salesforce is the dominant force in the CRM applications market, claiming an impressive 19.8% market share in 2023. Recognizing the significance of this market presence, Repay prioritized Salesforce integration. They needed Salesforce engineers to facilitate a smooth workflow and enable customers to work effortlessly within their existing business systems.

Repay has 233,000 suppliers enrolled in its system. To ensure 24/7 uptime, they needed site reliability engineering support and ongoing platform development. Salesforce is the dominant force in the CRM applications market, and Repay wanted to prioritize Salesforce integration.

The solution.

Within 3 weeks, our team of senior engineers began addressing Repay's project requirements. Employing agile methodologies, our experts took the lead in the development process, overseeing standup meetings, deployments, and conducting QA.

15 Specialists
Front-end · Back-end · DevOps · QA · Site Reliability Engineers · UX/UI · Data Engineer

All technologies used.

The outcome

The outcome.

Our engineers have been involved in internal projects and assisting Repay's customers directly. Our SRE and DevOps engineers played a key role in: 

  • Upgrading and maintaining the infrastructure of 100 AWS accounts.
  • Upgrading 2 Kubernetes clusters for the company's applications. 
  • Maintaining, monitoring, and updating internal systems and applications.
  • Enhancing pipelines for deployment, development, setups, and improvements.

We have been committed to helping Repay build robust Fintech infrastructures for 4 years. 

9.7 / 10
NPS
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