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Kapsch Case Study - Traffic Management
Improving Safety and Efficiency of US Automated Tolling Systems
The summary.
Kapsch needed to adapt its software for 2 US tolling systems. We debugged the customized systems and created scripts and templates to generate fixes and automate testing. The software simplified toll collection enforcement and eased traffic on California Interstate 15 and State Route 9 and Georgia's state highways.
"Kapsch is dedicated to exceeding our clients’ expectations of the highest quality standards with all its products and services. For us to succeed we need partners who exceed our expectations with proactive quality management and a dedication to finding the technologies and operational improvements required to deliver unsurpassed customer satisfaction. From our first meeting, BairesDev proved itself as the exact partner we need."
Team Leader, KapschAbout Kapsch
Kapsch TrafficCom’s traffic management software reduces congestion while ensuring road users' safety. Their solutions include toll collection, signal timings, and Orchestrated Connected Corridors. Founded in 1892, Kapsch's annual revenue is €553 million.
The challenge.
After 10 years of partnering with Kapsch in Argentina, they asked us to help with 2 multi-lane tolling systems in the US. The software automates the tolling system of major interstate highways in California and state roads in Georgia. The goal was to reduce idling engine time and congestion by enabling free-flowing traffic, even at peak times. This would save time, gas, and the environment.
The traffic management software needed to be adapted for the 2 road systems. This called for accurately and quickly modifying the software. After the customization, they needed best-in-class QA engineers to debug the code.
We needed to integrate the barrierless tolling system into the clients' current systems. The I15 between Las Vegas and California has 300,000 daily drivers. Georgia State has over 20 million express lane trips annually. The team needed to build a platform to combine charges into a single bill for this large existing customer base.
Kapsch turned to us for developers with expertise in multiple technologies and capable of integrating software with the current systems. Building on existing systems would speed up the time to market.
Finally, the electric tolling system operates variable-priced tolling based on the time of day and the number of vehicles using the highway. It aggregates vast amounts of data from multiple sources to optimize traffic flow. They required QA manual testers familiar with complex data pipelines to test for bugs and performance in Kapsch's tolling system.
After 10 years of partnering with Kapsch in Argentina, they asked us to help with 2 multi-lane tolling systems in the US. The traffic management software needed to be adapted for the 2 road systems. This called for customizing the software. Then they needed QA engineers to debug the code.
The solution.
We assembled 2 teams of engineers able to travel periodically to the onsite project locations. Kapsch chose a staff augmentation model to fill in gaps in their internal team's expertise.
All technologies used.
The outcome.
Our professionals helped Kapsch Group configure their web systems for smart tolls by:
- Creating the software documentation
- Debugging the customized systems
- Creating scripts and templates to generate fixes and automate testing
- Performing smoke testing, the preliminary testing phase conducted on a software build or release
- Managing integration testing
- Conducting user acceptance testing
Our team built specific systems to support Kapsch’s automatic tolling services in California and Georgia.
On Interstate 15 & State Route 9, the solution consolidated 15 express lane systems, added dynamic pricing and image review, and simplified collections enforcement for the California Riverside authorities.
The Kapsch customer service system for Georgia's state tolling system has made it simpler for customers to manage their tolling accounts and eased traffic congestion with the automatic toll charges.
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