1. Our leadership
  2. Luis Paiva

Chief People & Customer Officer

Luis Paiva.

As Chief People & Customer Officer, Luis leads the company’s Client Services, Delivery, Technology, PeopleX, and Executive Assistant areas.

He works together with our Operations, PMO, and Staffing teams to implement the best industry practices for our clients and their projects. He is responsible for our strategic companywide focus on people, expansion, technology, productivity, and quality.

Luis has solid experience in Service Management for the Tech Industry and has focused his career in leading high performing teams while fostering an open and positive work environment.

He has a Bachelor's degree in Industrial Engineering as well as studies in Biomedical Engineering.


To contact Luis Paiva, please email [email protected]

Meet our leaders. Under their stewardship, we secured many industry-recognized accolades.

Paul Azorin

Co-founder and Managing Partner Europe

Edward Batten

EVP of Growth

Rocio Belfiore

Chief Innovation Officer

Elsa Bouilhol

Chief of Staff of Talent Acquisition

Melisa Cabrera

Vice President of Professional Services

Guillermo Carreras

Head of Agile & Digital Transformation

Pablo Chamorro

Chief Revenue Officer

Kenny Chang

Chief Financial Officer

Agustin Coria

Chief of Staff

Fernando Davila

Head of Talent Operations

Nacho De Marco

Chief Executive Officer

Leala Dueno

AVP of Client Services

Gabriel Elizondo

Chief Marketing Officer

Sarah England

Chief of Staff, Operations

Justice Erolin

Chief Technology Officer

Diego Espada

VP of Delivery

Matias Etchemendi

Delivery Director

Fernando Galano

Chief Strategy Officer

Gabriela Galano

Director of Finance & Administration

Andy Horvitz

SVP of Client Engagement

Bob Leibholz

SVP of Business Development

Facundo Molina

Chief Business Development Officer

Melissa Olander

AVP, Account Management

Luis Paiva

Chief People & Customer Officer

Guido Pappalepore

Delivery Director

Leonardo Pardo

VP of Business Processes Support

Saurabh Rao

VP Client Services

Natalia Rodriguez

Director of Talent Acquisition

Ezequiel Ruiz

VP of Talent Acquisition

Damian Scalerandi

SVP, Professional Services

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